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Laying the foundation for next generation network based communication services

Al Jol has developed strategic alliances with global IT Infrastructure solution providers to deliver an end-to-end portfolio of mission critical networked services to the Saudi Arabian market. The list of products, services, and solutions encompass the following:

1. Converged Networks
2. Datacenter Optimization
3. Storage Solutions
4. Unified Communications
5. Contact Centers
6. IT Service Management

Converged Networks
Providing data, voice and video into a secure, single, integrated network is a challenging task. Al Jol delivers the return on investment expected without compromising quality or reliability. This includes Converged Network Advisory Services, Converged Network Transformation Services, Managed Converged Network Services, and the Optimization of Converged Network IT Infrastructure.

Storage Solutions

Al Jol understands the critical relationship between secure, available data and running a successful business. That is why delivering mission crtical information lifecycle solutions is at the heart of the IT Infrastructure offering. Be it DAS, NAS, or SAN, Al Jol's Storage Solutions cover:

• Storage Virtualization
• Virtual Tape
• Backup & Restore
• Business Continuance
• Storage Consolidation
• Metered Storage

IT Service Management
Al Jol's IT Service Management offering aligns the entire IT organization to common business goals and operating rules using an innovative suite of services and an ITIL-based operating environment that standardizes IT across the enterprise. These services cover an complete lifecycle of service management with a focus on the ISO/IEC 20000 standard including:

• Availability Management
• Performance Management
• Configuration Management
• Change Management
• Incident Management